Samsung: Best and worst notebook PC brand in 2012, Samsung did not
provide as many varieties of brand competition offers an attractive
design and a solid support.
Comments: at 20:00 on the 14th
Although we like the Samsung 15-inch RV511, give it four points and
an edited selection from Samsung, we review four other laptops, three
scored 3.5 points Chromebook Series 5 - the first laptop running
Google's Chrome operating system - received a poor grade of 2.5 points.
Design: 13 15
We like the Samsung laptop one of the things that you can tell them
all by the same company. Similar sleekness in the design language, as
you move up and down the price ladder. Samsung notebook computer 9
Series, breaking the mold cool aluminum alloy to complete. New,
all-aluminum version is less dramatic, but it is even thinner and more
compact.
Keyboard and Touchpad: 1115 points
Samsung's island-style keyboard, RV511, provide strong tactile
feedback and a good key position flexible. Companies often use the
buttons clickpads mixed results. SF310, such as the Samsung clickpads
suffered from the beating and inaccurate. Others, such as Series 7
Chronos pad, the more accurate.
Samsung: the best and worst brands of 2012
Technical support: 13 15:00
Samsung mustered only a "C" class in 2010, the company has really
opened around things. Samsung provides a powerful support for the user
to select. Whether you want a minimum of human contact, or need
step-by-step guidance, the company has to cover its customers. We found
that multi-site organization and navigation improvement since last year,
the company uses social media to help the user to do a good job.
Display and audio: 10 minutes 5
Although the majority of Samsung notebook computer equipped with a
standard resolution (1366 x 768 pixels) display only, you can expect
accurate colors and clear images on the SF310. 1600 × 900 display with
excellent color accuracy and contrast in the new 9 Series. Samsung 7
Series Chronos has a resolution of 1600 x 900 pixels high, but keep the
same price competitive system of full HD screen. Samsung notebook
computers, including the 9 series, the audio is loud enough but not
rich.
Value Choice: 6 10
We only review 5 Samsung notebook computers this year, although the
small selection of covers a lot of ground. Editor's Choice-winning RV511
cost estimate of $ 450, the original series of nine shopping $ 1,649.
Unfortunately, you can not buy directly from Samsung - only through
outlets such as Amazon and Office Depot - and do not have a lot of
configuration options, compared with the top brands.
Software: 45
Samsung to provide a useful laptop battery life
is extended by streaming DLNA compatible gadgets and tools to a fast
start a laptop computer battery life, easy content sharing application
user. Samsung Support Center allows users to contact the customer
service representative. Samsung's machine and film color enhancement to
optimize the color quality of the video.
Customer Satisfaction: 25
Samsung holds the A rating from BBB due to the actions taken by the
government on the company's appliance unit. However, there are no
complaints of its PC division. And, although it may not be one of the
top five manufacturers of Rescuecom, Samsung is still named the company
to see to improve the quality of its products. The Pcpartsltd.com
provide readers with a solid brand opinions rarely.
Innovation: 35
Samsung 9 Series envelopes, mostly in the past year. MacBook Air
competitors provides one of its unique design, made of aircraft-grade
aluminum. The company is also the first release of a Google browser
powered Chromebook, but the software is too restrictive. The commitment
of the upcoming 7-series players notebook, which features a beautiful
game modes, and improve performance.
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